Terms of Service

Welcome to Ziymet Jewellery. By visiting our website and placing an order, you agree to follow the terms below.

1. General Terms

  • By using our website, you agree to our Terms of Service and Privacy Policy.
  • These terms apply to all visitors, users, and customers.
  • We may update these terms anytime without prior notice.

2. Product Information

  • We try to display all products accurately, including colors and descriptions.
  • Small variations may occur due to screen settings or lighting.
  • Jewellery types such as gold-plated, silver-plated, etc., are always clearly mentioned.

3. Pricing & Payments

  • All prices are final and include taxes unless stated otherwise.
  • We offer Cash on Delivery (COD), but customers can also make full or partial advance payments if they prefer.
  • Orders are confirmed only after payment details are verified.

4. Shipping & Delivery

  • Orders are processed within 3–5 business days.
  • Delivery time may vary depending on location and courier delays.
  • Ziymet Jewellery is not responsible for delays caused by external factors.

5. Returns, Refunds & Exchanges

  • Returns, refunds, and exchanges must follow our Return & Exchange Policy and Refund Policy.
  • Customized or engraved jewellery and final sale items are non-returnable.

6. Warranty

  • All products include a 6-month warranty for plating or color fading.
  • Warranty does not cover physical damage, misuse, or normal wear and tear.

7. Prohibited Uses

Do not use our website or services for:

  • Illegal or fraudulent activity.
  • Uploading harmful software or malicious code.
  • Violating our intellectual property rights.

8. Limitation of Liability

  • Ziymet Jewellery is not responsible for indirect or consequential damages caused by the use of our products or services.
  • Our maximum liability is limited to the price paid for the product.

9. Intellectual Property

  • All content on our website, including designs, logos, and product descriptions, is the property of Ziymet Jewellery.
  • Copying or using this content without permission is prohibited.